Silver Lake, OH Wife Submitted a Review via Letter
"I am writing this letter to inform you that I have the highest regard for your company, Heavenly Touch, and for the services you provide. When I knew I would be out of town for a week earlier this month, I was overwhelmed with the fear I wouldn’t be able to find someone reliable and patient to stay with my husband Herk. Herk doesn’t need extensive caretaking, but he does need someone to monitor his daily activities, administer his medications, and to provide an understanding ear. In the past, family members have been available to help out when I attend an annual conference.
April and Kym provided that service, and more. Before I left, they both stopped by so they could meet Herk, and discuss with me my concerns and needs. When I was gone, they arrived on time, had meals prepared, and took care of Herk’s needs with compassion. The house was immaculate when I arrived home, laundry was done, and Herk was jovial in relating stories of “his morning and his night girls”.
I also recognize how well you run your business. Your business practices were very efficient, your information portfolio informative, and I especially appreciated the phone call during the week to keep me informed how things were going at home. You also come highly recommended to me by my county's Department on Aging.
I will be sure to recommend Heavenly Touch in the future to anyone requiring in-home adult care. I will definitely call in the future when overnight travel takes me away again.
- Senior Care Services Customer in Silver Lake, OH