Fairlawn, OH Customer Submitted a Review via Letter
"For several years now I have been a client of yours, and as you know, I am slightly handicapped. These past two years, apart from the SafeGuard Calls, you have provided me with drivers to my many medical appointments, pick-ups at the airport, etc. plus on occasion some of your employees to grocery shop and clean my condo for me.
However, February 2nd your service was “above and beyond”. My home helper, who has been with me for 5 years and who is undergoing overwhelming personal problems, called and apologized for having to cancel, a second time, coming to me. I then telephones you to ask for help, never expecting that you would provide me with someone that very day, but you did. One of your efficient employees came in the afternoon, did my grocery shopping, then vacuumed, mopped the kitchen floor, PLUS changed some overhead bulbs and the filters on the furnace!!
You are providing an excellent service and I do wish to say “thank you so much”.
Lucille J. McDonald"
- Senior Care Services Customer in Fairlawn, OH